Delivery and Shipping

how fast is the shipment?

Once the pharmacy has finished processing your order, delivery usually takes 2 business days, depending on the carrier and your location.

When your order ships, you'll receive an email with a link to tracking information. Once we receive more details from the carrier, the tracking history on that page will be updated.

Do you offer courier or overnight shipping?

At the moment, we do not offer urgent or overnight shipping.

how much does shipping cost?

Shipping is free!

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Will you receive a track & trace code?

You will always receive a track & trace code with your order. You will receive this by email as soon as the package has been accepted by the parcel service. In addition, you can accurately track all shipments via the PostNL app!

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Which shipping company do you use?

Wellis products are shipped via PostNL

Can you ship to a mailbox?

Yes, all our products can be shipped via PostNL to a mailbox.

that's it!

If you have any more questions, don't hesitate to let us know! We are here for you.

Live chat: Click the “Help” bell in the bottom right corner.
​Hours: 5 days a week, 9 a.m. to 8 p.m.

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